WILLOW Online - Use of Cookies

How WILLOW uses Cookies online

Cookies are small text files that a website can send to your computer. A cookie can be thought of as an internet user's identification card, which tells a website when the user has returned. Cookies are not computer programs, and can't read other information saved on your hard drive. They can’t be used to send viruses or take a user’s email address.

 

Cookies make the interaction between users and websites faster and easier. Without cookies, it would be very difficult for a website to allow a visitor to fill up a shopping bag or remember the user's preferences or registration details for a future visit. The WILLOW website uses cookies to allow customers to move from one part of the website to another and to add items to the shopping basket without having to login repeatedly, cookies makes the online shopping process a smoother and easier process. If you are having problems placing items in your shopping bag or completing your order, it may be because of your cookie and/or security settings. Below is a guide to help you check if your cookies are enabled and to make shopping with WILLOW easier.

Checking and modifying your cookie settings:
Which Internet browser and version are you using:

  • Open your internet browser
  • Select ‘Help’ from the menu at the top
  • Click ‘About’ at the bottom of the menu
  • The name and version of the browser will be listed on that page

Next select your Internet browser from the list below to find out how to check and update your cookies settings:

  • Windows Browsers
  • Internet Explorer
  • Mozilla Firefox

Other Internet Browsers

  • Mozilla
  • Firefox
  • Safari
  • Camino
  • Opera

Macintosh Browsers

  • Safari
  • Internet Explorer
  • Camino
  • Opera
  • AOL Browser

To modify your security/firewall/anti-virus software settings please visit the websites listed below:

  • Symantec Anti-Virus
  • McAfee

If you followed all of the above steps and still have problems ordering please contact us.

Disclaimer: The instructions on this website are suitable for accessing and ordering from www.willowltd.com. The security of your computer is your responsibility. WILLOW takes no responsibility for the security settings of your computer.